Support for Atlassian apps

For questions about Time in Status Tracker or other Atlassian apps published by AXONZO SRL, contact the support team at [email protected].

Email support Privacy policy
Email
hello@
slavgo.dev
Hours
9–18
Mon–Fri, EET/EEST
Normal
2d
Business-day target
Critical
1d
Business-day target
Policy

Support hours and response targets

Contact

Email: [email protected]

Support hours: Monday–Friday, 09:00–18:00 EET/EEST, excluding public holidays.

Response targets

  • Critical availability or security issues: 1 business day.
  • Normal product issues: 2 business days.
  • Questions and configuration help: 3 business days.

What to include

  • Your Jira Cloud site URL.
  • App name and page where the issue appears.
  • Steps to reproduce and screenshots if possible.

Publisher

Atlassian apps are developed and maintained by AXONZO SRL under the slavgo.dev engineering brand.